How do I make changes to an order I’ve already placed?
If you need to modify an order after placing it, please contact us as soon as possible. Once the order has been processed and shipped, changes will not be possible.
Where can I buy SCAVIC products?
You can purchase our products directly through our website or at authorized distributors. We offer nationwide shipping and special promotions for online purchases.
Are the devices compatible with other systems or brands?
Our solutions are single-brand, although we are currently working on developments to make them compatible with other systems and brands in the future.
How can I track my order?
Once your order is shipped, you will receive an email with the tracking number. You can track your shipment directly on the carrier’s page or from your account on our website.
What should I do if I received a defective order?
If you receive a defective product, contact us immediately through our customer service email or the form on the website. We will review your case and proceed with a replacement or refund according to our warranty policy.
Free Shipping
Free shipping, applicable to selected areas.
Continuous Support
Our customer service team is available 24/7. You can contact us at support@scaviclock.com.
Secure Payment
Transactions are processed securely to ensure the confidentiality of your data.
Certified Quality
Products rigorously tested to deliver the best performance and safety.